Encountered error 1612 while updating
Table of Contents: Create an Adobe ID and Register Photoshop Access Adobe Store Orders Download, Install & Setup Product Activation First off, it’s extremely important to have an Adobe ID and register your copy of Photoshop. Bar none, this is the best place to find answers, ask questions and get help for download and install problems is in the specialized community where help is available 24/7: as the topic you need help with, then click the button [I still need help…] to be given options for chat and phone support if the self-help solutions provided don’t solve your issue. Chat & phone support for download and install issues is available Monday-Friday, 5am-7pm PST.
Benefits of registering your product: as the topic you need help with, then click the button [I still need help…] to be given options for chat and phone support if the self-help solutions provided don’t solve your issue. During the installation of Photoshop CS6, you will be asked to be online and use your Adobe ID to activate your software.
The error messages listed below may occur during installation, and can be resolved with the Cyber Link Cleaner Tool: Solution Note that there are two common installation issues you may face.
When you attempt to run Windows Installer, or a program dependent on it, you may have experienced the 1618 error.You will only be asked to do this once, when you install your product.If you’re not online at the time of install, you will have 7 days to go online and complete this process.If your product is a subscription or Creative Cloud membership, activation will take place once every 30 days for a subscription license check.(This happens in the background) If you are not online for 30 days, your software will remind you to connect to the Internet.
Check your computer's system information to see whether you need a x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher.